Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management

نویسندگان

  • Huigang Liang
  • Nilesh Saraf
  • Qing Hu
  • Yajiong Xue
چکیده

JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected].. is collaborating with JSTOR to digitize, preserve and extend access to MIS Quarterly. Teo and Rajeev Sharma served as reviewers. The third reviewer chose to remain anonymous. Abstract We develop and test a theoretical model to investigate the assimilation of enterprise systems in the post-implementation stage within organizations. Specifically, this model explains how top management mediates the impact of external institu tional pressures on the degree of usage of enterprise resource planning (ERP) systems. The hypotheses were tested using survey data from companies that have already implemented ERP systems. Results from partial least squares analyses suggest that mimetic pressures positively affect top manage ment beliefs, which then positively affects top management participation in the ERP assimilation process. In turn, top management participation is confirmed to positively affect the degree of ERP usage. Results also suggest that coercive pressures positively affect top management participation without the mediation of top management beliefs. Sur prisingly, we do not find support for our hypothesis that top management participation mediates the effect of normative pressures on ERP usage, but instead we find that normative pressures directly affect ERP usage. Our findings highlight the important role of top management in mediating the effect of institutional pressures on IT assimilation. We confirm that institutional pressures, which are known to be important for IT adoption and implementation, also contribute to post implementation assimilation when the integration processes are prolonged and outcomes are dynamic and uncertain.

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عنوان ژورنال:
  • MIS Quarterly

دوره 31  شماره 

صفحات  -

تاریخ انتشار 2007